NHS Pharmacy First

Pharmacy First

You can now get expert advice and prescribed medication for seven common conditions directly from our pharmacist, no need to visit your GP. The Pharmacy First service covers the following minor illnesses: Insect bites and stings, Earache, Shingles, Impetigo, Sinusitis, Sore throat, Uncomplicated urinary tract infections (UTIs) in women. It’s fast, convenient, and completely NHS-approved.

No GP Appointment Needed!

Our expert pharmacists are fully qualified to offer clinical advice and treatment options—no need to see a doctor first. With years of experience and specialist training, they’re here to answer your questions and recommend the best care plan. For a wide range of over-the-counter remedies—and now, for seven common conditions—you can receive prescription-strength medication directly from our pharmacy.

Who Can Use Pharmacy First England?

If you live in England and are registered with a GP practice, you’re eligible to use the Pharmacy First service. It’s a quick and accessible way to get care and treatment from your local pharmacy without a GP appointment.

Age Eligibility by Condition:

Each of the seven conditions included in the service has its own age criteria. These guidelines ensure the safest and most effective treatment for each individual.

Condition Age Range
Insect Bites 1 year and over
Earache 1 year to 17 year olds
Shingles 18 years and over
Impetigo 1 year and over
Sinusitis 12 years and over
Sore Throat 5 years and over
Uncomplicated UTIs in Women Women aged 16–64 years

Step 1

Choose your ailment from below, answer the questions presented to you

Step 2

If you qualify you will be given a free appointment, if not you can still make a paid booking

Step 3

Attend your appointment on the date & time selected to receive advice and treatment options

Infected Insect Bite

In most cases, insect bites and stings cause only mild discomfort. However, some can be quite painful and may trigger severe allergic reactions. Our Pharmacy First service for insect bites offers prompt support and treatment when you need it most.

Shingles

Shingles is an infection that causes a painful skin rash. While it most commonly appears on the chest or stomach, the rash can develop on other parts of the body as well.

Otitis Media (Earache)

Otitis media refers to an infection of the middle ear, leading to inflammation, redness, and fluid buildup behind the eardrum. While it can occur at any age, it is especially common in young children.

Impetigo

Impetigo is a highly contagious but generally mild skin infection. With proper treatment, it typically clears up within seven to ten days. While it's especially common in young children, it can affect people of all ages.

Sinusitis

Sinusitis is an infection of the tissue lining the sinuses near the nose. It often develops after a common cold or as a result of a flare-up from allergies.

Sore Throat

Sore throats are usually mild and tend to clear up on their own within a week. However, our pharmacists are here to help relieve the pain and discomfort, offering expert advice and effective treatment options.

Uncomplicated UTIs in Women

Urinary tract infections (UTIs) impact the bladder, kidneys, and the connecting urinary tubes. They are especially common in women. Some women may experience recurrent UTIs, meaning the infections occur frequently over time.

PLEASE NOTE: This tool is intended for guidance only and does not replace professional medical advice. For urgent assistance, please visit the NHS 111 website or contact a qualified healthcare provider. Thank you.